Source-bounded implementation brief

Showing request for a Open-house lead

For a open-house lead, showing request should preserve the person’s stated context, create an auditable record and stop before unsupported automation. It does not prove that a production CRM, calendar, messaging or property-data connection is active.

Direct answer

Capture event, property source, attendance intent, contact permission and requested next step only as relevant to this stage. Store property, requested windows, timezone, attendee details, confirmation state and owner. Use that evidence to decide whether to request, hold, confirm, change or cancel a time, then hand off to the listing team responsible for the event when the stop conditions require it.

Required workflow record

Lead context

event, property source, attendance intent, contact permission and requested next step.

Stage record

property, requested windows, timezone, attendee details, confirmation state and owner.

Four-step implementation

  1. Collect only the stated event, property source, attendance intent, contact permission and requested next step.
  2. Create the stage record: property, requested windows, timezone, attendee details, confirmation state and owner.
  3. Use the record to decide whether to request, hold, confirm, change or cancel a time.
  4. Stop when no verified availability, missing responsible agent, conflict or unconfirmed attendee; pass context to the listing team responsible for the event when required.

Stop and escalate

Stop automation for no verified availability, missing responsible agent, conflict or unconfirmed attendee. Do not use this flow for surprise messaging, implied representation or inaccurate event details.

Evidence boundary

A request is not a confirmed appointment. Calendar, property access and agent approval must remain authoritative. This guide describes a workflow specification, not a deployed integration, legal conclusion, fair-housing approval, response-time promise, conversion forecast or transaction result.

Scope a reviewed workflow

Use this brief to document sources, records, stop conditions and ownership before implementation.

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