Operational record

Real Estate Contact Permission Record

Definition: A contact permission record stores how, when and for which channel a person supplied permission or a valid operational basis for contact. It also needs a visible opt-out state.

Required fields

  • Permission source
  • Timestamp
  • Approved channel and scope
  • Current opt-out or suppression state

How the record is used

Check it before initiating or continuing an automated follow-up sequence.

Open the related implementation guide →

Related operation records